Pre-Admission

At Sri Ramachandra Medical Centre (SRMC), our pre-admission process follows a few steps:

• First, you meet with a doctor for an outpatient consultation.
• Based on your condition, the doctor will decide if hospital admission is necessary.
• If admission is advised, the process begins - except in emergency cases, where immediate care is provided.

Once admission is advised, our Private Clinic Executives will step in to help you. They will guide you through the admission formalities, explain medical costs, inform you of payment options, and advise on preparations. They will also clarify any queries you may have.

For emergency cases, admissions are managed by the Emergency Medicine Department on the Ground Floor. Our admission desk staff there will guide you through the process - from room options and alternative accommodations to costs and paperwork.

Our team also manages admission to specialized rooms such as the Intensive Care Unit (ICU) or labor room, ensuring comfort and care.

Contact Information

• Admission Desk:  044-45928500 (Ext. 423 / 590 / 8721)7:00 a.m. - 7:00 p.m. (Weekdays), 9:00 a.m. 5:00 p.m. (Sundays and Public Holidays)
• Emergency Admission Desk: 044-45928500 (Ext. 475) 24x7 x 365 days a year

Surgery/Procedures

We carry out preliminary checks before scheduled surgeries or medical procedures to confirm medical fitness. We also collect your clinical history and conduct Laboratory and Radiology investigation tests. It is important that you share any pre-existing health conditions such as high blood pressure, diabetes, asthma or drug allergies with your doctor before surgery or procedure. This is to ensure that we can plan your treatment accurately.

Things to Carry for Admission

At the time of admission, please ensure you have the following:

• A valid Government ID proof (any one)
• Admission slip
• OP file
• Insurance card (if applicable)
• Corporate card/letter (for those under a corporate health plan)
• All investigation reports
• Personal clothing and footwear (Note: ICU patients will be provided hospital attire)

Note: While we do our best to provide a safe environment, the hospital is not liable for any loss or damage to personal belongings during your stay.

Admission Process

As part of the admission process, we require a few basic details from you. These details help us understand and support you better. Our Executive will guide you with the following admission types, based on your medical needs:

• Individual Category: An initial deposit is required at the time of admission. You will be issued a receipt after completing the deposit.

• Insurance Category: If you are covered under an insurance plan, please provide valid insurance details at the time of admission. This will help us begin the approval process, as pre-authorization is required within 24 hours. For emergency admissions, insurance details must be submitted within 24 hours. If you are covered under a Third Party Administrator (TPA), please carry your cashless hospitalization card. The insurance desk is located on the 1st floor (Ext. No. 410/8499).
• Corporate Category: If you are covered under a corporate health plan, please bring an authorization letter from your organization. 

For emergency admissions, prior authorization must be submitted to the corporate desk, on the 1st floor, within 24 hours.

Types of Accommodation

Sri Ramachandra Medical Centre offers a range of rooms and beds that suit your needs and requirements. All accommodations are based on availability at the time of admission:

• General Ward
• Semi-Private Rooms
• Single Rooms
• Labour Suite
• Deluxe Rooms
• Super Deluxe Rooms
• Suite Rooms

You will be assigned a room based on your health condition, bed availability, and your insurance coverage/budget. Our admission counselors will help you select a room that meets your needs and preferences. In some cases, you may have to wait for a short time to avail a room of your choice. We will do our best to accommodate you at the earliest, and appreciate your patience and understanding.