We Value Your Feedback

Your feedback is essential to helping us improve and meet your expectations. We are committed to making your stay with us as comfortable as possible—truly a home away from home. Our staff is dedicated to ensuring your experience is positive, and we welcome your comments, suggestions, or complaints regarding any aspect of our services.

How to Share Your Feedback:

• Speak with Us: Approach the Floor Administrator, Nurse, or Ward Secretary at any time, and we will do our best to resolve your concerns quickly.
• Contact Us Directly: Reach out to the Patient Guest Relations Department (PGRD) at Extension 367 for assistance.
• Feedback Form: You will receive a feedback form during your discharge. We encourage you to fill it out and share your thoughts with us.
• Suggestion Boxes: Feel free to write your suggestions and drop them in the suggestion boxes placed throughout the Medical Centre.
• Email Us: You can also send your comments or suggestions via email to [email protected]

We also encourage positive feedback to boost staff morale and enhance productivity. Your feedback helps us continue delivering high-quality care.